Crafting a comeback from crisis

Crafting a comeback from crisis
Crafting a comeback from crisis
  36 min
Crafting a comeback from crisis
The Penta Podcast Channel
Play

On this week's episode of What's at Stake, Penta Partner Bryan DeAngelis is joined by crisis management educators and experts, New York City Managing Partner Andy Whitehouse and Managing Director Jonathan Graffeo. The group discusses the fine line between a brand hiccup and a full-blown crisis and analyzes what makes or breaks a company during tumultuous times, focusing on how essential stakeholder relationships are during times of crisis. Andy, Jonathan, and Bryan explain strategies that can shield a brand from the irreversible damage of a poorly handled misstep. They ultimately reveal how a proactive approach to crisis preparation and response insists on a brand creating and sticking to strong core values, including empathy.

The group's conversation also showcases the demand for a thoughtfully compiled crisis response team, fluent in the language of preparation and reputation management when anticipating or directly facing an organizational crisis. Andy and Jonathan also emphasize that a company's response to a crisis is often scrutinized more than the crisis itself. 

This week's episode is a true masterclass in crisis response. Tune in! 


The Penta Podcast Channel
Government • Business • 450 episodes
The Penta Podcast Channel
Latest episode
Show notes
The Penta Podcast Channel is home of Penta's podcast - "What's At Stake". "What's at Stake" features in-house experts and often special guests for analysis on the biggest issues shaping business and public policy.
Fed under fire: Examining the future of the central bank and U.S. economy under President Trump
30 min
The $4 Trillion Question: What’s Really in the “One Big, Beautiful Bill?”
26 min
Reputation, Regulation and Relationships: What’s driving policymaker priorities in 2025
27 min
Crypto Counsel: How Ripple’s Top Lawyer Navigates Uncharted Waters
29 min
More episodes

Contact Us

Get in touch to learn more about our products, services, & solutions.

Subscribe to the
Penta newsletter